Additional Information

One off consultation

The information this service will provide includes:

  • An explanation of the aged care system in NSW
  • Information regarding suitable home based services and/ or
  • Information/ recommendations regarding suitable Residential Aged Care Facilities
  • A comparison between residential aged care i.e. nursing home or hostel care and home based care
  • How to access home based services and residential aged care.

Ongoing case management

The information this service will provide includes:

  • An explanation of the aged care system in NSW
  • Information regarding suitable home based services, including what is available, eligibility, how to access those services, likely waiting times, fees etc
  • Information/ recommendations regarding suitable Residential Aged Care Facilities based on individualised research
  • Information on financial aspects of entry to Residential Aged Care Facilities e.g. bonds, fees
  • A comparison between residential aged care i.e. nursing home or hostel care and home based care

Aged Care Assessment Team (ACAT)

An ACAT assessment and approval is required before people can access residential aged care or community based Home Care Packages. ACAT teams usually comprise a mix of doctors, nurses, social workers, occupational therapists and physiotherapists. You may self-refer to ACAT or have your doctor or another health professional make a referral for you. Following referral, an ACAT team member will visit you at home or in hospital to assess your needs. The ACAT assessor will discuss the outcome of their assessment with you.

In-home services

A range of government-subsidised services exists to support frail older people at home e.g. personal care, domestic assistance, food services, transport services, gardening services, home modification and maintenance. Services may be stand-alone or may be packaged if a person requires multiple services. Similar services can be purchased privately, if desired.

Residential aged care/ Residential aged care placement

What is residential aged care?

Residential aged care is for older people who can no longer live at home. Reasons may include illness, disability, bereavement, an emergency, the needs of their carer, family or friends, or because it is no longer possible to manage at home without help (http://www.agedcareguide.com.au/terms.asp#term55.)

Residential aged care placement

Residential aged care placement will involve the following steps:

  • Assessing the needs and preferences of the person requiring care and those of family members, including physical and cognitive supports required, location preference and financial situation. Naturally, appropriate use will also be made of the client’s Aged Care Assessment Team assessment.
  • Preparing a shortlist of suitable aged care facilities based on the client’s needs and preferences and on Janet’s knowledge of Residential Aged Care Facilities in the preferred geographic area.
  • Providing information to and educating the older person and their family about the aged care system and the process of locating an appropriate aged care facility.
  • Visiting Residential Aged Care Facilities with the older person and their family, if required.
  • If preferred, fully negotiating the placement of the person requiring care.

Packaged care

Packaged care is coordinated to provide a range of individualised services to meet the needs of the care recipient. Packages are provided on the basis that they are directed by the recipient and allow for choice and flexibility. An ACAT assessment is required to determine eligibility for packaged care. For those of limited means a subsidy is provided by the Australian Government.

Respite

For  a carer to sustain their caring role they are likely to need support in the form of respite. Respite is a break from one’s caring role. It may be for a few hours or a few days, or one may need help for a longer period, for example, if one is ill or to allow one to have a holiday. Respite may take place in the care recipient’s home, in a day centre, an overnight respite cottage or in a residential aged care facility. Respite may be planned in advance or may be required in an emergency. Respite care for older people is provided by community care services, such as those provided by the Commonwealth  Home and Community Care (HACC) Program, the National Respite for Carers Program (NRCP) and by residential aged care facilities.